*Effective Date:* 9th Dec 2024

*Last Updated:* 9th Dec 2024

WeCare Wellness Pvt. Ltd. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with us, whether as a customer or a promoter.

Scope of the Policy

This policy applies to all personal information collected through our website, app, or other communication methods related to WeCare Wellness Pvt. Ltd. It applies to customers, promoters, and all users of our platform.

Information We Collect

We collect the following types of information:

Personal Identification Information : Name, address, contact number, email address, date of birth, and government-issued identification details (such as PAN, Aadhaar) for KYC purposes.

Transactional Information : Details of purchases, payment information, and transaction history related to products and services on our platform.

Technical Information : IP addresses, browser types, device details, and other technical data collected through cookies and similar technologies when you visit our website or app.

Referral and Network Information : Information regarding your referrals, team structure, and network levels for promoters participating in the business model.

How We Use Your Information

To Process Orders: We use your personal information to process orders, manage payments, and provide customer support.

To Fulfill Legal Obligations : We may use your data to comply with legal requirements, including KYC verifications, tax purposes, and responding to lawful requests from authorities.

For Communication : To send important updates, promotional offers, newsletters, and notifications about your transactions or account status.

To Improve Our Services : To enhance our platform, improve customer service, and personalize your experience based on your preferences and feedback.

*For Business Operations:* To calculate earnings, process commissions, and manage the distribution of benefits according to our referral and income plans.

Disclosure of Information

WeCare Wellness Pvt. Ltd. will not sell, rent, or lease your personal information to third parties. We may share your information:

With Service Providers : To trusted third parties who assist us in operating our platform, conducting our business, or servicing you, so long as these parties agree to keep your information confidential.

For Legal Compliance : When required by law or in response to valid requests by public authorities, such as courts or government agencies.

Within Our Network : Limited information may be shared within our promoter network for the purpose of business development, provided it adheres to our confidentiality agreements.

Data Security

WeCare Wellness Pvt. Ltd. implements a variety of security measures to maintain the safety of your personal information. We use secure servers, encryption, and access controls to protect your data against unauthorized access, alteration, disclosure, or destruction.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Rights of Users

As per Indian direct selling norms, you have the right to:

Access Your Data : Request a copy of the personal data we hold about you.

Correct Your Data : Request correction of any inaccuracies in your personal information.

Withdraw Consent : Withdraw your consent where we rely on it to process your personal data.

Request Deletion : Ask us to delete your personal information, subject to certain exceptions where we may need to retain data for legal reasons

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

WeCare Wellness Pvt. Ltd. reserves the right to update this Privacy Policy at any time. We will notify you about significant changes by placing a prominent notice on our website or app. Your continued use of our services after any changes to this policy will constitute your acceptance of such changes.

Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact our Grievance Officer at:

Grievance Officer :

Email :

Phone :

Address :

We will address your concerns in accordance with Indian direct selling norms and our commitment to safeguarding your privacy.

Customer and Promoter Responsibilities

WeCare Wellness Pvt. Ltd. expects all customers and promoters to:

• Provide Accurate Information : Ensure that all personal information provided is accurate, complete, and kept up-to-date.
• Maintain Confidentiality : Safeguard your account details, including passwords, and do not share them with others. You are responsible for all activities under your account.
• Adhere to Legal and Ethical Standards: Comply with all applicable laws, including direct selling norms and ethical business practices when promoting or using our products.

Marketing Communications

• Consent to Communication : By registering with WeCare Wellness, you agree to receive marketing and promotional communications from us. These may include newsletters, updates, and special offers.
• Opt-Out Option : You can opt out of these communications at any time by following the unsubscribe instructions in the emails or by contacting our customer support team.

Third-Party Services and Links

• External Links : Our platform may contain links to third-party websites or services that are not operated by WeCare Wellness Pvt. Ltd. We do not control these third parties and are not responsible for their content, privacy policies, or practices.
• Recommendation : We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.

Data Storage and Transfers

• Data Storage : Your information may be stored and processed on servers located in different jurisdictions, including locations outside of India. By using our services, you consent to the transfer and storage of your information in these locations.
• Security Measures : WeCare Wellness Pvt. Ltd. employs industry-standard security measures to protect your data from unauthorized access and ensure its confidentiality.

Children’s Privacy

Age Restriction : Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 without verifiable parental consent. If we become aware that a child under 18 has provided us with personal data without such consent, we will take steps to delete that information.

Amendments to the Privacy Policy

• Policy Updates : WeCare Wellness Pvt. Ltd. reserves the right to amend or update this Privacy Policy at any time. Significant changes will be communicated through our website or directly via email
• Acceptance of Changes : Your continued use of our services following any changes to this policy will constitute your acceptance of such changes.

Grievance Redressal Mechanism

Grievance Officer : If you have any concerns, complaints, or questions about our privacy practices, please contact our Grievance Officer. We are committed to resolving your concerns promptly in accordance with Indian direct selling norms.

Grievance Officer Contact Details:

• Name :
• Email :
• Phone :
• Address :

Consent and Acknowledgemen

By engaging with WeCare Wellness Pvt. Ltd. as a customer or promoter, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You consent to the collection, use, and disclosure of your personal information as described in this policy.

This policy ensures full compliance with Indian direct selling norms and provides clear guidance to both customers and promoters on privacy expectations.